At Aussie Adventures Zoo, we connect people with nature, fostering a community passionate about animal welfare and conservation. Step into a world teeming with life, right here in Sydney.
Explore EventsPrivacy Policy for Aussie Adventures Zoo Management
Aussie Adventures Zoo Management is committed to protecting the privacy of individuals who visit our site and use our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Australian privacy laws.
1. Information We Collect
We collect information to provide and improve our services, communicate with you, and ensure the security of our online platform. The types of information we collect include:
Information You Provide Directly: This includes information you provide when you contact us, subscribe to our newsletter, participate in surveys, make a purchase, or create an account on our site. Examples include your name, email address, mailing address, phone number, and any other information you voluntarily provide.
Automatically Collected Information: When you visit our site, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and similar technologies to collect this information.
Information from Third Parties: We may receive information about you from third-party sources, such as social media platforms, partners, or service providers. This information may include demographic data, contact information, and other information relevant to our services.
2. How We Use Your Information
We use your information for various purposes, including:
Providing and Improving Our Services: To operate our site, process transactions, fulfill orders, provide customer support, and personalize your experience.
Communication: To send you newsletters, updates, marketing communications, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
Analytics and Research: To analyze trends, track user behavior, and improve our site and services.
Security: To protect our site and users from fraud, abuse, and other security threats.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Educational Programs: To register you for our educational programs and for the purposes of administering the programs.
Wildlife Rehabilitation: To manage and document wildlife rehabilitation activities in compliance with relevant regulations.
3. Disclosure of Your Information
We may disclose your information to the following categories of recipients:
Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, data analytics, email marketing, and hosting services. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Affiliates: We may share your information with our affiliates for business purposes.
Other Users: In certain circumstances, such as when you post content on our site, your information may be visible to other users.
In connection with a Business Transaction: We may disclose or transfer your information to a third party in connection with a merger, acquisition, or other business transaction.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
Using encryption to protect sensitive data.
Implementing access controls to restrict access to your information.
Regularly monitoring our systems for security vulnerabilities.
Training our employees on data security practices.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have certain rights regarding your personal information, including the right to:
Access: Request access to the personal information we hold about you.
Rectification: Request that we correct any inaccurate or incomplete information.
Erasure: Request that we erase your personal information.
Restriction: Request that we restrict the processing of your personal information.
Portability: Request that we transfer your personal information to another organization.
Object: Object to the processing of your personal information.
Withdraw Consent: Withdraw your consent to the processing of your personal information, where applicable.
To exercise these rights, please contact us at the address below.
7. International Data Transfers
Your information may be transferred to and processed in countries outside of Australia. We will take appropriate safeguards to protect your information in accordance with applicable data protection laws.
8. Children's Privacy
Our site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site and update the date at the bottom of this policy. Your continued use of our site after any changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Aussie Adventures Zoo Management 14 Waratah Crescent, Floor 3, Sydney, New South Wales, 2000 Australia